Shipping Policy

Releasesneakers ships worldwide to nearly every country across the global(except south america), we employ the services of major, trusted international carriers to ensure your package arrives to your destination fast and securely.

Shipping method 

You can tell CS to your preferred shipping method when you checkout process. If didn't choose , normally  will ship by DHL, Fedex, USPS, UPS, EMS, or something special line for you 

Shipping time

Normally it will take about 8-26 days after we shipped shoes for you 

Note: Shipping times may be affected during public holidays as manufacturers and couriers will limit their operations during these times. Though this is unfortunately out of our control, we will try our best to improve on this issue.

Processing 

After you pay,We will send QC link (Quality control picture of the shoes you ordered)to you on Whatsapp or gmail (Pls leave correct info when you order ) in 1-5 business days (weekends and holidays not included),

If you have any issues with your shoes, you can submit a ticket to our Customer Service for further assistance.After you confirm the QC pictures, we will ship shoes to you.

Note: In orders with more than one pair , the processing time will be based on the item with the longest processing time.

Delivered 

The tracking numbers will be updated within 3-5 working days to QC LINK after shipping your shoes

Note: For tracking numbers, it may take a few days before they become active on the tracking website. If the information is not available please try again later. Please rest assured that the estimated shipping time is valid regardless of the tracking site updates. 

Tax 

Please note that all packages are shipped from China warehouse. Our items including shipping fee, but import taxes may apply depending on your country's customs and shipping method. You can check with your local customs office for more information.

Contact Us 

If any issue during the shipping time or after received the item, please feel free to Contact us, our customer service representatives will offer you a satisfying solution. 

WhatsApp : +1 (616) 755-4730

Email       :  releasesneakersnet@gmail.com